Chair's Corner

DOM NPS

Understanding Net Promoter Score (NPS): More Than Just a Number

The practice of surveying employees regarding their job satisfaction began in the 1920s, during a period sometimes called the Second Industrial Revolution. These employee attitude surveys became far more popular during World War II, when organizations in all sectors of the economy – ranging from manufacturing companies to the U.S. Army – sought to improve both morale and performance, and quickly realized, as the saying goes, you can’t manage what you don’t measure.
October 09, 2023
New tower at Parnassus

Space: The Final Frontier for the Department of Medicine

One key responsibility of leaders is to manage scarce resources in a manner that allows the organization to best fulfill its mission. While the resource that usually leaps to mind is dollars, it turns out that managing physical space can be every bit as important, and sometimes even more challenging.
August 30, 2023
Gina Solomon

Announcing Gina Solomon as the New Chief of the Division of Occupational, Environmental, and Climate Medicine

Dear Colleagues: It is with great pleasure that I announce the appointment of Gina Solomon, MD, MPH, as the new chief of the Division of Occupational, Environmental, and Climate Medicine in the Department of Medicine. Gina will assume this leadership role on December 1, 2023.
August 01, 2023