DOM In the News
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Welcome Andrea Gonzales!
Please welcome Andrea Gonzalez, GWEP Program Coordinator to our Division!
Andrea has joined our team today as our new Program Coordinator for the Geriatrics Workforce Enhancement Program (GWEP) funded by HRSA and led by Dr. Josette Rivera. Andrea earned her MPH from SF State with a focus on Health Education. She also has a Bachelor’s Degree of Arts in Anthropology from the University of Massachusetts at Amherst. Most recently, Andrea participated in SFSU’s Big Data Summer Program, where she cleaned, coded and provided secondary analysis for Central American Resource Center’s longitudinal data in San Francisco. While at SF State, she was also a Health Equity Institute Scholar and Intern where she assisted PI Emma Sanchez-Vaznaugh with data cleaning, coding, and merging of datasets for data analysis projects related to school-based obesity prevention policies and presented work to faculty and additional Health Equity Institute Scholars for review. While completing her MPH, Andrea worked at Trader Joe’s as a Crew Member, which undoubtedly helped her to build strong customer service skills! Of note: she was also in charge of suggesting, organizing and pairing wine selections for customers! (I’m sure some of us can utilize her expertise in that area…J) Back to seriousness: Andrea also worked at the SF Department of Public Health and conducted a literature review on housing, housing insecurity and homelessness within San Francisco, which is such an important and relevant issue in this day and age! She helped to spearhead the crafting and execution of a community health assessment for Whole Person Care Initiative. Some of her other skillsets include program management experience when she worked at the Brigham and Women’s Hospital ClimbCorps as a Public Health Cardiovascular Coach and Associate. She helped to organize young professional networking event fundraisers for Cardiovascular Wellness Services and connected with 75-100 potential participants and contributors through cold and warm leads within the Boston area, on a weekly basis. Lastly, she also volunteered/volunteers at the Social-Emotional Assessment / Evaluation Measure (SEAM) Assess Yourself to Success conference as a Facilitator and at Mutiny Radio as a Sound Board and Promotion Technician.
In her new role as Program Coordinator for the GWEP, Andrea will work closely with Dr. Rivera, the GWEP leadership team and staff to perform a full range of technical, operational and program-related duties to ensure program success! She will also serve as the main liaison for program faculty, staff, community partners and key stakeholders as we aim to train healthcare, public health and social service providers in how to serve older adults with excellence and come together to better coordinate efforts across sectors. As we expand our program to the North and East Bays (and beyond), we are very excited to work with Andrea as she brings with her a wealth of experience and excitement to her new role! Andrea will be stationed at Laurel Heights, Suite 380 (right next to Karen), her email address is [email protected] and office phone number is 415-514-7561, if you need to get a hold of her. If you see her, please make her feel welcome!
2026 DOM Star Achievement Awardees
Congratulations to the DOM staff recipients of the 2026 UCSF STAR Achievement Award. The award recognizes employees whose sustained outstanding performance and meaningful contributions support the UCSF mission.
Yumiko Abe-Jones
Computational and Data Science Specialist, Division of Hospital Medicine, UCSF Health
Yumiko Abe-Jones has been an indispensable member of the Division of Hospital Medicine for nearly a decade, combining exceptional technical expertise with a collaborative approach that advances research, clinical operations, and quality improvement. As a Computational & Data Science Specialist in the Data Core, she supports faculty with electronic health record data acquisition and analysis that has contributed to numerous peer-reviewed publications, grant applications, and quality improvement initiatives. Known for her deep knowledge of SQL, SAS, R, and Epic data systems, Yumiko is also the colleague people turn to when critical systems fail or complex challenges arise. She has proactively restored disrupted automated processes, resolved Tableau dashboard outages, learned new technologies to keep research projects moving, and regenerated complex datasets to prevent delays in faculty research. Beyond her technical skills, Yumiko is respected for her responsiveness, professionalism, and ability to build trusted partnerships across divisions and departments. Her sustained contributions have strengthened operational efficiency, supported scientific discovery, and made her an essential partner in advancing the DOM's mission.
Melissa Akers
Program Manager, Action Center for Health (ARC), ZSFG
Melissa Akers has a pivotal leadership role in advancing her team's national impact, while fostering a collaborative and supportive work environment. Over the past year, she has strengthened partnerships with leading organizations, including the CDC, Healthy Eating Research, and the GusNIP National Technical Assistance and Evaluation Center, helping position UCSF as a national leader in produce prescription and Food is Medicine programs. Her expertise has led to invitations to present at national convenings and has helped sustain critical funding through trusted relationships and strategic collaboration. Melissa has also guided major initiatives that prepare the team for the future, including restructuring national research networks, launching new communities of practice, developing an Electronic Health Record Learning Cohort, and advancing Medicaid policy and financial technology strategies. Equally important, she has been a steady source of mentorship and encouragement during a challenging year, fostering a culture where colleagues feel supported, valued, and empowered to succeed. Through her strategic leadership, professionalism, and commitment to her team, Melissa has strengthened UCSF's national reputation, expanded opportunities for future research and funding, and created an environment where both people and programs can thrive.
Brian Aldana
Biostatistician, Division of Pulmonary, Critical Care, Allergy, and Sleep Medicine, ZSFG
Brian played a critical role in ensuring the success of the PRISM-TB clinical trial during a period of unprecedented funding uncertainty and scientific change. As part of the trial's biostatistics leadership team, he helped redesign the study from a Phase 3 trial into an innovative adaptive Phase 2/3 trial, translating a complex statistical framework into an operational study while maintaining aggressive timelines and scientific rigor. Brian also developed data systems and reporting tools that strengthened clinical oversight, participant safety, and trial monitoring across international study sites. Beyond his technical expertise, he worked closely with investigators and site teams, including supporting trial implementation in Peru, to ensure consistent, high-quality data collection and analysis. Through his analytical expertise, collaborative leadership, and commitment to scientific excellence, Brian helped position PRISM-TB to continue advancing global tuberculosis research despite significant operational challenges.
Tiffany Barber
Senior Digital Communications Manager, Chair’s Office
Tiffany Barber has strengthened communications, digital infrastructure, and operational resilience across the DOM. Over the past year, she produced more than 70 high-impact communications, including Grand Rounds promotions and departmental newsletters, while leading content development, design, coding, and production to ensure consistent, high-quality delivery. At the same time, she was instrumental in supporting the Department's Drupal migration and accessibility initiatives, helping improve the functionality, compliance, and user experience of more than 40 departmental websites through technical problem-solving and close collaboration with stakeholders. Tiffany also demonstrated exceptional leadership by creating training resources, developing standard operating procedures, and extensively cross-training colleagues to ensure seamless operations during her parental leave, significantly expanding her team's digital communications capabilities. Beyond the Department, she contributes to UCSF-wide digital strategy through the Platform for Academic Websites initiative and the Digital Accessibility Advisory Committee. Through her technical expertise, collaborative approach, and commitment to empowering others, Tiffany has strengthened both the Department's communications infrastructure and its long-term capacity for success.
Adriann Begay
Navajo Nation Senior Advisor, HEAL Initiative, Division of Hospital Medicine, UCSF Health
Adriann Begay has been instrumental in expanding the HEAL Program's impact on Indigenous health workforce development through innovative leadership, deep cultural expertise, and an unwavering commitment to mentorship. A HEAL alumna and former Indian Health Service physician, she helped create and lead the HEAL Southwest Leadership Program, a culturally grounded fellowship that equips nurses serving Indigenous communities with leadership training, mentorship, and support to strengthen resilience and improve patient care. Over the past year, she customized the program's curriculum to reflect the needs of Indigenous health workers, bringing in Native leaders and experts, integrating healing-centered engagement and trauma-informed care, and building a mentorship model that pairs fellows with experienced Indigenous nurse mentors. She also championed extending the fellowship from 12 to 18 months, creating opportunities for overlapping cohorts to learn from one another and strengthening the program's long-term community of practice. Under her leadership, the program has grown in both reach and impact, with record applicant interest, strong alumni engagement, and fellows leading quality improvement efforts while remaining in the communities they serve. Through her vision, dedication, and collaborative leadership, Adriann has strengthened the Indigenous health workforce and created a model that continues to shape the future of the HEAL Program.
Andrea Bordallo
Program Manager, Division of Palliative Medicine, UCSF Health
Andrea has made an exceptional impact through her leadership of educational programming within the Division of Palliative Medicine. She developed and maintains the division’s Educational Repository, a centralized resource that has improved access to teaching materials for faculty and learners across inpatient and outpatient settings. Andrea also oversees the complex coordination of learner rotations and has played a critical role in expanding and sustaining the summer premedical clinical shadowing program, helping create meaningful pathways into hospice and palliative medicine. Her professionalism, creativity, and thoughtful approach to problem-solving have strengthened the division’s educational infrastructure and enhanced the learner experience.
Deepalika Chakravarty
Statistician, Division of Prevention Science, UCSF Health
Deepalika has spent two decades strengthening the quality, innovation, and impact of research across UCSF and the DOM through her expertise in biostatistics, bioinformatics, and data systems. She designs and implements sophisticated data collection and analysis infrastructure for large, multi-site clinical and community-based studies, creating integrated REDCap systems and automated workflows that improve data quality while reducing burden on research teams and participants. Her work has been instrumental to major federally funded studies, including projects focused on tobacco cessation, healthy homes, and health equity, where she developed multilingual data collection systems that expanded participation among diverse communities. Beyond her technical expertise, Deepalika is a trusted collaborator and mentor who supports investigators, trainees, and research staff with data analysis, study design, and dissemination, contributing to publications, grant-funded research, and national presentations. Through her innovative approach, collaborative leadership, and commitment to rigorous, inclusive research, she has strengthened the foundation for high-impact scientific discovery across the DOM.
Michael Chang
Operations Manager, Division of Hospital Medicine, UCSF Health
Michael has been pivotal in supporting the growth and success of UCSF Stanyan Medicine Services within the Division of Hospital Medicine. He has led major initiatives to improve staffing structures, onboarding processes, care team workflows, and real-time oversight, helping strengthen clinical operations and patient care across the service. During a critical leadership transition, Michael stepped in to provide essential operational continuity, coordinating staffing, supporting multiple clinical services, and mentoring team members across the division. His collaborative leadership, strategic thinking, and commitment to excellence have made him an indispensable partner in advancing the division’s long-term goals.
Sherry Chen
HR and Operations Administrator, Division of Palliative Medicine, UCSF Health
Sherry transformed complex inpatient scheduling and payment tracking workflows within the Division of Palliative Medicine through innovative systems design and process improvement. Recognizing operational gaps beyond her formal finance role, she redesigned complex coverage and payment tracking systems using QGenda, Excel, and emerging technologies to improve transparency, accuracy, and long-term sustainability. During a critical staffing transition, Sherry also stepped in to manage essential financial and post-award responsibilities, ensuring continuity across the division while continuing to lead major initiatives. Her systems thinking, collaborative approach, and commitment to excellence have strengthened workflows, improved accountability, and enhanced support for both faculty and staff.
Jade Christey
Project Manager, Division of Clinical Informatics and Digital Transformation, UCSF Health
Jade has an essential role in establishing UCSF as a national leader in Age-Friendly Health Systems research through exceptional leadership, collaboration, and strategic execution. As project manager for the UCSF-led Age-Friendly Health Systems Research Council, she transformed a new initiative into a nationally recognized network connecting researchers and leaders from more than 10 institutions. Jade coordinated complex, multi-institutional collaborations that resulted in federal grant submissions, peer-reviewed publications, and the inaugural Age-Friendly Health Systems Research Symposium, which brought together more than 60 participants and supported the next generation of investigators. She also cultivated strong partnerships with national organizations, including the Institute for Healthcare Improvement and The John A. Hartford Foundation, helping expand UCSF's visibility and strengthen opportunities for future research and funding. Her leadership and organizational expertise directly contributed to the renewal of a $3 million grant supporting this work. Through her ability to bring people together, manage complex initiatives, and deliver meaningful results, Jade has strengthened UCSF's national influence and helped advance research that improves care for older adults.
Robin Craig
Communications Specialist, Division of Health and Society, ZSFG
Robin expanded the reach and impact of the UCSF Benioff Homelessness and Housing Initiative through exceptional leadership in strategic communications. Over the past year, she successfully assumed an expanded portfolio while maintaining and growing the visibility of the initiative's research and policy work. Robin leads end-to-end communications for major research initiatives, translating complex findings into clear, actionable messages that reach clinicians, policymakers, community organizations, and other key audiences. She has strengthened the initiative's communications infrastructure by developing strategic messaging frameworks, editorial planning processes, and high-performing digital platforms that have expanded engagement and improved organizational effectiveness. Beyond her communications expertise, Robin is a trusted advisor who helps ensure research informs real-world action, while mentoring colleagues and fostering collaboration across teams. Through her strategic vision, thoughtful leadership, and commitment to excellence, she has elevated the national impact of the initiative and strengthened UCSF's leadership in homelessness and housing research.
Sam Dilworth
Statistician, Division of Prevention Science, UCSF Health
Sam has made sustained, high-impact contributions to the quality and success of research across the DOM through her expertise in biostatistics, data management, and scientific collaboration. Over more than two decades at UCSF, she has become a trusted partner on complex studies spanning HIV prevention, global health, and health equity, designing robust data systems, developing innovative analytical approaches, and ensuring the highest standards of scientific rigor. Beyond her technical expertise, Sam is known for her collaborative approach, working closely with investigators to align data strategies with research goals and contributing to more than 100 peer-reviewed publications. She continually expands her skills by adopting new statistical methods, visualization techniques, and emerging technologies to improve research quality and efficiency. A dedicated mentor and valued colleague, Sam also guides data analysts, research staff, and trainees, helping build capacity across research teams. Through her commitment to innovation, collaboration, and excellence, she has strengthened the quality, integrity, and impact of research across the DOM.
Solomon Emmanuel
Administrative Officer, Division of Hospital Medicine, UCSF Health
Solomon has had a significant impact on administrative operations within the Stanyan hospitalist program through his exceptional leadership, expertise, and commitment to supporting both providers and patients. Since joining the Division of Hospital Medicine, he has streamlined critical workflows, strengthened communication between hospitalists and primary care physicians, and played a key role in supporting the UCSF integration of Stanyan Hospital during a period of rapid growth and change. Solomon’s thoughtful coordination of credentialing, resident moonlighting support, and sensitive administrative processes has improved efficiency while enhancing the experience of clinicians, patients, and families alike. His collaborative spirit, attention to detail, and dedication to excellence have made him an indispensable member of the division.
Robin Fatch
Research Data Analyst, Division of HIV, Infectious Diseases & Global Medicine, ZSFG
Robin has made exceptional contributions to the DOM through her expertise in data management, statistical analysis, and collaborative research. Over the past decade, she has become a trusted scientific partner on complex longitudinal studies and clinical trials, contributing far beyond her formal role by leading statistical analyses, advising on study design and data integrity, and supporting publications, grant proposals, and scientific presentations. Colleagues value her thoughtful approach to data collection, ensuring research systems are both rigorous and responsive to participants' needs. Robin has also strengthened research capacity by mentoring data managers and analysts, including collaborators at Mbarara University of Science and Technology in Uganda, while helping develop in-house data management tools that have improved efficiency and reduced costs. Known for her technical expertise, collaborative spirit, and exceptional problem-solving skills, she is a trusted resource for investigators across institutions. Through her commitment to scientific excellence, mentorship, and innovation, Robin has strengthened the quality, integrity, and impact of research across the DOM.
Dana Fong
Communications Specialist, Division of Geriatrics, UCSF Health
Dana led a major initiative to modernize and streamline the DOM's education and training infrastructure, improving both the learner experience and operational efficiency. She successfully centralized live and self-paced courses into a single learning management system, creating a reliable, validated source for training records while simplifying workflows for participants and staff. Dana also redesigned the program's website to better align with the new training structure and led the annual accreditation process with the American Academy of Family Physicians, documenting procedures, strengthening partnerships, and developing standard work that will streamline future accreditation cycles. Her efforts supported 34 live trainings and webinars, ensured continuing education credit for participants, reduced administrative burden, improved data integrity, and generated cost savings for the program. Through her collaborative approach, attention to detail, and commitment to continuous improvement, Dana has strengthened the foundation of the DOM's education programs for both learners and staff.
Kim Gorcyca
Administrative Officer, Division of Nephrology, UCSF Health
Kim demonstrates exceptional expertise and leadership in supporting the Division of Nephrology’s complex financial and administrative operations. She played an instrumental role in implementing and refining the division’s new UCSF funds flow 2.0 model, helping align faculty productivity, compensation, and clinical effort through detailed reporting, financial analysis, and operational oversight. Kim also manages intricate faculty funding structures across clinical, grant, and institutional support sources, ensuring accuracy, transparency, and alignment with divisional goals. Her deep institutional knowledge, analytical skill, and collaborative approach have made her a trusted resource to faculty, fellows, and leadership across the division.
Gato Gourley
Division Manager, Division of Health and Society, UCSF Health
During a period of significant financial and organizational change, Gato provided steady leadership and stability for the Division of Health and Society. He has guided the division through complex grant disruptions, staffing transitions, and evolving funding structures with strategic insight, compassion, and a steadfast commitment to supporting faculty, staff, and trainees. Gato’s expertise across finance, human resources, and research administration has strengthened the division’s foundation, while his transparent communication and collaborative leadership have fostered a strong and supportive culture. His forward-thinking approach, including developing new systems to improve sustainability and reduce administrative burden, has positioned the division for continued growth and resilience.
Sally Guthrie
Administrative Officer, Division of Hospital Medicine, UCSF Health
Sally has become a central leader in faculty onboarding, credentialing, and divisional culture-building efforts within the Division of Hospital Medicine. She has streamlined and enhanced onboarding processes for new faculty and fellows by developing innovative systems, including a dedicated “Tech Day” that significantly improved readiness and reduced administrative burden for new hires and teams alike. Sally also plays a central role in faculty development programming, mentorship initiatives, and the Tea House Series, helping foster an inclusive, collaborative, and supportive environment across the division. Her creativity, organizational expertise, and commitment to continuous improvement have strengthened efficiency while enhancing faculty engagement, belonging, and professional growth throughout the division.
Vera Hsu
Biostatistician, Division of Pulmonary, Critical Care, Allergy, and Sleep Medicine, ZSFG
Vera has been instrumental in advancing the PRISM-TB clinical trial through exceptional expertise in biostatistics, data science, and international collaboration. During a period of major funding disruption and trial redesign, she helped transform a complex adaptive study design into an operational reality by developing statistical plans, refining trial endpoints, and supporting implementation across multiple international sites. Vera also created innovative data systems and clinical reporting tools that improved participant safety, streamlined clinical oversight, and strengthened trial monitoring through real-time, actionable data. She worked directly with operational teams to launch study sites, including in Uganda, building strong partnerships with local collaborators and ensuring data systems were successfully implemented from the outset. Through her technical excellence, collaborative approach, and dedication to high-quality research, Vera has strengthened the scientific integrity and operational success of PRISM-TB while advancing UCSF's leadership in global tuberculosis research.
Grace Israelit
Director of Research Services, Division of Clinical Informatics and Digital Transformation, UCSF Health
Grace has been a key role in strengthening the growth, stability, and success of the Division of Clinical Informatics and Digital Transformation through exceptional leadership in research administration and operations. During a period of significant organizational change and uncertainty in the research funding landscape, she ensured seamless operations by guiding a major leadership transition, expanding her responsibilities, and providing strategic oversight for a large portfolio of grants and research projects. Grace has strengthened the division's financial stewardship, implemented tools and processes that improve project management and operational visibility, and built trusted partnerships with faculty, research teams, sponsors, and institutional collaborators. As a thoughtful mentor and leader, she has fostered a collaborative, supportive environment that empowered her team to excel while maintaining continuity during times of change. Through her strategic insight, operational expertise, and unwavering commitment to excellence, Grace has strengthened the foundation for the division's continued success and research impact.
Scarlett Jin
Financial Analyst, Central Administrative Offices, UCSF Health
Scarlett has demonstrated exceptional leadership and financial expertise in advancing complex educational initiatives across the Department of Medicine. She played a central role in strengthening fellowship funds flow and FTE reconciliation processes, partnering closely with program directors and coordinators to improve accuracy, compliance, and financial sustainability across training programs. Scarlett also led the redesign and automation of the Pulmonary Division’s faculty incentive calculation system, transforming a complex manual process into a streamlined and highly accurate tool that improved transparency, efficiency, and long-term financial planning. Her analytical rigor, collaborative approach, and innovative problem-solving have significantly strengthened financial stewardship and effectiveness across multiple divisions.
Kris Jong
Financial Analyst, Central Administrative Offices, UCSF Health
Kris advanced the financial strategy and growth of the Division of Cardiology through his exceptional analytical expertise and strategic partnership with divisional leadership. Partnering closely with divisional leadership, he developed sophisticated faculty productivity and scenario-planning models that have informed strategic decision-making and helped support significant clinical and faculty expansion across the division. Since 2023, the division has grown substantially in both faculty size and clinical revenue, enabling expanded patient access and continued service growth. Kris’s ability to translate complex financial data into actionable insights, combined with his creative, solutions-oriented approach, has made him a trusted advisor and an indispensable partner to division leadership.
Gayle Kojimoto-Hume
Program Manager, Division of Palliative Medicine, UCSF Health
Gayle has made sustained and impactful contributions to the Division of Palliative Medicine and the MERI Center through her leadership in palliative care education, research, and program development. She helped expand the nationally recognized Poetic Medicine program, supporting facilitator training, educational programming, and publications that integrate the arts into palliative care practice. Gayle also independently developed expertise in research administration and IRB management to help grow the division’s research capacity while continuing to oversee complex grants, educational initiatives, and national collaborations. Her thoughtful leadership, organizational expertise, and longstanding commitment to compassionate and inclusive care have strengthened programs across UCSF and extended their impact nationally and internationally.
Christine Lam
Senior Scheduling Specialist, Division of Hospital Medicine, UCSF Health
Christine helped steer complex financial and operational initiatives through detailed analysis, strategic planning support, and expert oversight of faculty funding structures. As the division rapidly expanded from a small group of services to a large multi-site clinical enterprise, she partnered with leadership and software teams to redesign and streamline scheduling structures, improving consistency, equity, and long-term scalability. Her work has directly enhanced faculty satisfaction and well-being by creating more predictable schedules and more balanced weekend and holiday coverage across the division. Christine’s responsiveness, attention to detail, and unwavering commitment to supporting faculty and maintaining seamless clinical operations have made her an indispensable resource during a period of significant growth and organizational transition.
Nancy Li
Assistant Director of Education, Central Administrative Offices, UCSF Health
Nancy has strengthened education program operations through innovative workflow redesign, technical expertise, and a strong commitment to improving efficiency for faculty, staff, and trainees. She led a comprehensive overhaul of the residency moonlighting payment process by developing a centralized Smartsheet-based system that improved accuracy, strengthened internal controls, and eliminated payment errors while reducing administrative burden across programs. Nancy also redesigned the faculty evaluation process for Internal Medicine intern recruitment using Qualtrics, creating a more intuitive and accessible experience that increased participation rates, improved data collection, and reduced administrative follow-up during a critical recruitment period. Her ability to analyze complex workflows, implement sustainable technology-driven solutions, and simplify processes has made her a highly valued resource across the education team.
Raeni Miller
Research Administration Manager, ZSFG
Raeni oversaw one of the Department of Medicine’s largest and most complex sponsored research portfolios with exceptional precision, stability, and expertise. She oversees approximately $140 million in sponsored project funding, ensuring compliance, department stability, and strategic financial oversight across a rapidly evolving research environment. Over the past year, Raeni played a critical role in identifying and resolving complex grant management and financial reporting challenges, protecting faculty research portfolios and strengthening confidence in divisional operations. Her leadership, technical expertise, and commitment to transparency and collaboration have fostered a high-performing and supportive team culture while advancing excellence across the department.
Danielle Mizuiri
Project Manager, Chair’s Office
Danielle has made transformative contributions to the Department of Medicine through her collaborative leadership, expertise, and deep commitment to supporting colleagues across the Chair’s Office and DOM Portals team. During a period of major transition, she voluntarily stepped into expanded leadership responsibilities, helping coordinate staff development programming, team retreats, and department-wide initiatives that strengthened organizational culture and team connection. Danielle also played a critical role in supporting large-scale efforts, including department-wide compliance initiatives and the successful launch of the PE Portal cycle serving thousands of UCSF employees, across campus. Her thoughtful approach, technical skill, and unwavering dedication to service have made her a trusted partner and an invaluable resource across the department.
Kelly Musoke
Deputy Director, Curry International Tuberculosis Center (CITC), Division of Pulmonary, Critical Care, Allergy, and Sleep Medicine ZSFG
Kelly provided exceptional leadership and operational stability for the Curry International Tuberculosis Center, guiding the organization through years of significant change while strengthening its impact on public health. As deputy director, she has successfully led major organizational transitions, including office relocations, competitive grant renewals, accreditation efforts, budget and operational improvements, and the Center's rapid response to the COVID-19 pandemic, all while ensuring uninterrupted support for tuberculosis education and consultation services. Kelly has also expanded partnerships with community organizations, professional societies, and national tuberculosis programs, increasing the Center's reach and advancing culturally responsive training for the public health workforce. Equally important, she is a trusted mentor and compassionate leader who fosters collaboration, supports staff through periods of uncertainty, and invests in the next generation of public health professionals. Through her strategic leadership, operational excellence, and unwavering commitment to service, Kelly has strengthened the Center's resilience and sustained its national impact in tuberculosis education and public health.
Tri Nguyen
Associate Research Finance Analyst, Division of Nephrology, UCSF Health
Tri has strengthened the Division of Nephrology’s expanding research enterprise through financial analysis, budgeting support, and collaborative stewardship of complex sponsored research activities. Since joining the nephrology finance team in early 2025, he has contributed to the administration of a rapidly growing sponsored research portfolio, supporting budgeting, financial reconciliation, and strategic planning across the division’s research mission. Tri also partnered closely with colleagues to improve financial tracking tools, strengthen reporting workflows, and support division-wide operational improvements that enhanced efficiency and long-term financial planning. His analytical skills, responsiveness, and commitment to teamwork have helped strengthen the division’s research administration infrastructure during a period of significant growth and transition.
James Nolan
Community Engagement Manager, Division of Occupational, Environmental, and Climate Medicine, ZSFG
James expanded the reach and impact of pediatric environmental health programs through innovative leadership, strategic collaboration, and community engagement. He led a comprehensive modernization of the Western States Pediatric Environmental Health Specialty Unit website, creating an accessible, sustainable platform and implementing a search engine optimization strategy that broadened access to trusted environmental health resources nationwide. James also developed and integrated more than 30 pediatric environmental health education resources into UCSF's electronic medical record system, improving access for clinicians while helping shape national approaches to patient education and clinical integration. Beyond these efforts, he has built strong partnerships with federal agencies, community organizations, and academic institutions, advancing clinician education, research, and community-based initiatives focused on environmental health. A collaborative leader and dedicated mentor, James has strengthened workforce development, expanded community engagement, and helped translate research into practical resources that improve care for children and families. Through his leadership, innovation, and commitment to collaboration, he has advanced UCSF's national leadership in pediatric environmental health and community-centered research.
Martha Ockenfels-Martinez
Program Manager, Division of Hospital Medicine, UCSF Health
Martha helped advance health equity, patient experience, and community engagement across the Division of Hospital Medicine. As the division's lead for the Social Medicine Core, patient experience, and the Patient & Family Advisory Council, she has strengthened partnerships with patients, community organizations, and faculty to ensure diverse perspectives shape clinical care and quality improvement. Martha has led initiatives that elevate the voices of patients and communities, facilitated collaborative forums focused on reducing health disparities, and expanded opportunities for faculty, staff, and trainees to engage in equity-focused education and community partnerships. She has also advanced scholarship through national presentations and innovative collaborations while helping build sustainable programs that improve care for patients with limited English proficiency and other underserved populations. Through her collaborative leadership, community-centered approach, and unwavering commitment to equity, Martha has helped create lasting cultural change within the Division of Hospital Medicine and strengthened its mission to deliver more equitable, patient-centered care.
Ilona Paredes
Project Manager, Chair’s Office
Ilona manages many of the Department of Medicine’s largest faculty engagement, onboarding, and professional development programs, helping bring complex departmental initiatives to life with exceptional organization and attention to detail. She successfully coordinated major departmental initiatives, including leadership retreats, New Faculty Orientation programs, CORE events, and faculty development efforts that support collaboration, mentorship, and community-building across the department. Ilona also played a key role in administering the PREPARE internal grant review program, helping streamline workflows, improve communication processes, and coordinate more than 60 grant reviews over the past year. Her ability to manage complex logistics, adapt to evolving departmental needs, and consistently deliver high-quality programs has made her a trusted and highly valued partner to faculty and leadership across the DOM.
Kenny Perez
Director of Research Operations, Division of Health Equity and Society, ZSFG
Kenny has provided leadership for the UCSF Benioff Homelessness and Housing Initiative during a period of significant organizational and funding transition. As director of research, he has guided complex research operations, managed large multidisciplinary teams, and helped secure new funding opportunities that strengthened the initiative’s long-term sustainability and continued leadership in homelessness and housing research. Kenny has also played a critical role in mentoring staff, building strategic partnerships with state leaders and community organizations, and supporting major research and policy initiatives across California. His combination of technical expertise, strategic vision, and people-centered leadership has had a profound impact on both the division and the broader UCSF community.
Alejandra Perez Tello
Program Manager, Division of Geriatrics, UCSF Health
Ale modernized the Dementia Care Aware program's data infrastructure through innovative systems design, analytical expertise, and a commitment to continuous improvement. Soon after joining the team, she led a comprehensive database modernization that automated time-intensive monthly processes, centralized learner records and evaluations, and significantly improved data quality and reliability. Building on that foundation, Ale developed validation and quality assurance systems, created real-time Salesforce dashboards, and implemented proactive data management processes that have strengthened operational efficiency and decision-making. She also designed and launched the program's first longitudinal evaluation, making it possible to assess the long-term impact of training and generate evidence that supports future research, partnerships, and funding opportunities. Through her technical expertise, initiative, and forward-thinking approach, Ale has created lasting improvements that have strengthened both the day-to-day operations and long-term impact of the Dementia Care Aware program.
Neonila Pytel
Administrative Assistant, Division of Nephrology, ZSFG
During a period of significant staffing transition, Nelly helped strengthen divisional operations by improving billing workflows, referral coordination, and cross-team communication processes. She partnered closely with colleagues to evaluate existing workflows, implement standardized processes, and improve communication across teams, helping reduce administrative burden and strengthen revenue capture. Nelly is known for her positive, solutions-oriented approach, willingness to share knowledge, and strong commitment to teamwork and continuous improvement. Her dedication to operational excellence and collaborative problem-solving has had a meaningful impact on both divisional performance and team culture.
Alicia Ramirez
Front-End Web Developer, Chair’s Office
Alicia advanced the Department of Medicine’s digital infrastructure through her work on web development, accessibility compliance, and user experience improvements across DOM portals and websites. As front-end engineer for the DOM Portals Team, she independently developed key user interface features for the new OnTime portal and delivered a successful launch under a demanding timeline. Alicia also stepped in to provide critical support for departmental websites and newsletters during a staffing leave, quickly expanding her expertise in Drupal while maintaining her primary responsibilities. In addition, she led a major accessibility compliance effort across DOM portals and websites, manually reviewing hundreds of web pages to help ensure more inclusive and equitable access to online content across the department.
Mitch Rassner
HR and Operations Analyst, Division of Prevention Science, UCSF Health
Over the past year, Mitch played a critical role in helping the Division of Prevention Science navigate complex staffing transitions and grant disruptions with steadiness, empathy, and exceptional judgment. Drawing on more than two decades of experience, he provided strategic guidance across human resources and operations while supporting faculty and staff through periods of significant uncertainty and change. Mitch is widely respected for his ability to balance policy expertise with compassion, helping teams navigate difficult decisions with fairness, transparency, and care. His collaborative leadership and deep commitment to supporting people have made him an indispensable partner across the division.
Cherie Ros
HR and Operations Analyst, Division of Prevention Science, UCSF Health
Over the past several years, Cherie has helped foster a culture grounded in collaboration, transparency, and support within the Division of Prevention Science. During a period marked by federal grant disruptions, staffing challenges, and major institutional changes, she helped lead the division with strategic insight and deep compassion for faculty and staff. Cherie also advanced numerous department-wide initiatives focused on employee engagement, professional development, wellness, and operational improvement, including the creation of the Employee Development Grants program and leadership of the WeCARE team. Her leadership, commitment to empowering others, and ability to build strong partnerships across the Department of Medicine have had a lasting impact on both divisional operations and workplace culture.
Samantha Santiago
Project Manager, Chair’s Office
Sam has become a central operational and project leadership partner within the Department of Medicine Chair’s Office, supporting a wide range of high-profile departmental programs, faculty development initiatives, and executive priorities. During a period of organizational transition, she assumed primary responsibility for coordinating Medicine Grand Rounds, ensuring the continued success of one of the department’s flagship academic programs through careful planning, technical expertise, and seamless event execution. Sam also played key roles in advancing faculty mentorship and promotion initiatives, organizing major departmental and alumni events, and supporting strategic projects for departmental leadership. Known for her reliability, strong organizational skills, and thoughtful approach to collaboration, Sam consistently strengthens the department’s effectiveness, faculty engagement, and culture of community and professional development.
Aaron Tabacco
Director of Staff Experience, Chair’s Office
Aaron is a leading force in advancing staff experience, leadership development, and organizational culture across the Department of Medicine through his innovative and deeply people-centered approach to mentorship, coaching, and professional development. As director of staff experience, he has expanded leadership coaching, developed mentorship and learning programs, and created resources that strengthen support systems for faculty and staff across UCSF. Aaron also played a major role in helping the department navigate complex institutional initiatives, including the large-scale Discretionary Activities and Programs effort, by building accessible tools, guidance, and collaborative support structures that reduced administrative burden across divisions. Through his national presentations, community partnerships, and sustained commitment to empowering others, Aaron has helped elevate both the DOM’s culture and UCSF’s broader reputation for leadership and innovation.
Tiffany Tam
Program Administrator, Division of Nephrology, UCSF Health
Supporting fellowship operations across multiple clinical sites, Tiffany has helped the Division of Nephrology navigate a period of significant programmatic growth, financial planning complexity, and leadership transition. As administrator for the general and transplant nephrology programs, she has expertly coordinated complex fellow scheduling and training operations across UCSF Health, ZSFG, and SFVAHCS while supporting preparation for transplant fellowship ACGME accreditation. Tiffany also partnered closely with the nephrology finance team to support fellowship budgeting, financial reconciliation, and planning during a period of major programmatic and organizational change. Widely recognized for her operational expertise, attention to detail, and steady leadership during high-demand periods, Tiffany has helped strengthen both fellowship operations and divisional financial stewardship across the division.
Kristina Toma
Clinical Research Coordinator, Division of HIV, Infectious Diseases, and Global Health, ZSFG
Kristina has played a pivotal role in the success of the San Francisco site for the EMBOSS multisite clinical trial through her exceptional leadership and compassionate support of study participants. Over the past year, she successfully transitioned into expanded supervisory, administrative, and financial responsibilities while maintaining outstanding clinical trial operations, helping the UCSF site achieve one of the highest recruitment and retention rates across all national study sites. Kristina is widely recognized for her meticulous attention to detail, collaborative approach, and strong judgment, contributing to an unblemished monitoring record with no data discrepancies, protocol deviations, or unreported safety events. Her continued support of study participants and strong community partnerships have strengthened both the study’s operations and its reputation within the community.
Victoria Toussaint
Clinical Assistant, Division of Nephrology, UCSF Health
Victoria has become an essential operational partner within the Division of Nephrology through her expert management of complex faculty, clinic, and inpatient scheduling across multiple clinical sites. Over the past year, she successfully led major transitions involving the UCSF MyTime and QGenda systems, rapidly mastering both platforms while ensuring continuity, accuracy, and reliable communication for faculty, fellows, and staff. Victoria is widely recognized for her responsiveness, attention to detail, and proactive approach to problem-solving, often identifying and resolving scheduling issues before they affect clinical operations. Her professionalism, adaptability, and strong commitment to supporting providers have strengthened divisional workflows and helped ensure seamless patient care across UCSF Health, ZSFG, and SFVAHCS.
Nancy Tran
Administrative Officer, Division of Nephrology, UCSF Health
Supported by multiple faculty and divisional leaders across the Kidney Transplant Unit, Nancy is recognized for her exceptional leadership, financial stewardship, and expertise within the Division of Nephrology. She has guided the KTU through multiple leadership transitions while overseeing faculty scheduling, compensation reporting, clinical finance, QGenda management, and long-term planning for the transplant service. Faculty across the division consistently rely on Nancy for her deep knowledge of UCSF systems, ability to navigate complex administrative and financial processes, and commitment to providing responsive, solution-oriented support that allows providers to focus on patient care, teaching, and research. Her collaborative leadership, and unwavering dedication to supporting both faculty and divisional operations have made her an indispensable member of the nephrology team.
Paige Welikson
Project Manager, Division of Clinical Informatics and Digital Transformation, UCSF Health
Paige demonstrated exceptional initiative and leadership in advancing Age-Friendly Health Systems research during a period of significant transition. As a research assistant in the Division of Clinical Informatics and Digital Transformation, she stepped beyond the typical scope of her role to lead key components of a complex, multi-institutional evaluation involving approximately 20 health systems nationwide. Paige coordinated qualitative interviews, led data organization and analysis, and produced reports, research summaries, and a manuscript in development, ensuring the project remained on track despite staffing and leadership changes. She also built strong relationships with participating health systems and national partners, including the Institute for Healthcare Improvement and The John A. Hartford Foundation, reinforcing UCSF's reputation as a trusted research collaborator. Through her analytical expertise, professionalism, and ability to lead during a critical period, Paige helped advance research that supports better care for older adults while strengthening UCSF's national partnerships and research impact.
Pat Wirattigowit
Research and Revenue Manager, Central Administrative Offices, UCSF Health
During a year of significant transition across the Department of Medicine, Pat became a trusted advisor and stabilizing force for divisional and departmental leadership, providing critical expertise in research administration, financial analysis, and operational planning. Supporting both Gastroenterology and Hospital Medicine, he played a central role in guiding teams through leadership changes, complex budgeting processes, workload analyses, and financial scenario modeling while ensuring continuity across essential departmental functions. Pat is widely respected for his ability to translate complex financial and policy issues into clear, actionable guidance, helping strengthen financial stewardship, divisional operations, and long-term planning across the department. His collaborative approach, deep institutional knowledge, and commitment to innovation and excellence have made him an indispensable partner to faculty, division managers, and central leadership alike.
Anna Yau
Administrative Assistant, Division of Nephrology, UCSF Health
Anna improved divisional operations and financial performance through streamlined referral coordination, billing workflow improvements, and strong cross-team collaboration. Through her proactive approach to improving referral coordination and billing workflows, she helped optimize processes, reduce delays, and improve the consistency and accuracy of charge capture across teams. Anna is widely recognized for her collaborative mindset, attention to detail, and ability to identify practical solutions that improve both day-to-day operations and long-term workflow sustainability. Her professionalism, adaptability, and commitment to supporting colleagues helped foster a more resilient and efficient environment during a demanding period for the division.
Rosemary Yau
Assistant Division Manager, Division of Hospital Medicine, ZSFG
Rosemary is the driving force behind the operational stability, culture, and day-to-day success of the Division of Hospital Medicine during a period of significant leadership transition and organizational change. As assistant division manager, she stepped into expanded responsibilities that included supporting divisional operations, recruitment, budgeting, return-to-onsite planning, faculty engagement, and staff supervision while helping guide the division through the departure of its longtime division manager. Rosemary is widely recognized for her collaborative leadership, exceptional organizational skills, and deep commitment to fostering community and belonging across the division. Through her leadership of retreats, staff engagement initiatives, onboarding efforts, and faculty and staff events, she has strengthened divisional culture while ensuring continuity across divisional operations for one of the Department of Medicine’s largest clinical divisions.