Grand Rounds

“You Don’t Want to Traumatize Someone”: Exploring Barriers to Giving and Receiving Feedback in the DOM

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“You Don’t Want to Traumatize Someone”: Exploring Barriers to Giving and Receiving Feedback in the DOM

Session moderated by Bob Wachter

Effective feedback is a cornerstone of medical education, but the culture around feedback seems to have changed in recent years. Clinicians and educators know that time constraints, workload pressures, and hierarchical structures can all impede constructive feedback and productive exchanges with trainees. In this Grand Rounds, medical education experts Brian Schwartz, Bridget O’Brien, Griffin Plattner, and Jackeline Vajta will explore the barriers to productive feedback within the DOM, followed by a panel discussion offering trainee and faculty perspectives on improving the culture of feedback at UCSF and beyond.

Speakers
Brian Schwartz, MD, professor of medicine, is an infectious disease specialist, with a focus on infections in immunocompromised patients. He serves as the Associate Chair for Education for the Department of Medicine. He previously served as the Program Director of UCSF’s Infectious Diseases Fellowship and Course Director for the Pathogens and Host Defense block in the School of Medicine. Brian was the inaugural Chair of the Medical Education Community of Practice for the Infectious Diseases Society of America and the Chair of the Microbiology/Immunology Item Writing Committee for the National Board of Medical Examiners.

Bridget O’Brien, PhD, is a professor of medicine and an education scientist in the Office of Medical Education's Center for Faculty Educators. As co-director of the Teaching Scholars Program and the UCSF-University of Utrecht Health Professions Education doctoral program, she teaches and mentors faculty and learners interested in education research and scholarship. She also directs the Advanced Fellowship in Health Professions Education Evaluation and Research based at the SFVA. In 2015, she was selected as one of five national Macy Faculty Scholars supported by the Josiah Macy Jr. Foundation and in 2021, Bridget was selected as a KIPRIME Fellow at the Karolinska Instituet.

Griffin Plattner, MD, received his bachelor’s degrees in business management and chemical engineering from the University of Florida. He then earned his medical degree at Washington University in St. Louis before completing a primary care medicine residency at Massachusetts General Hospital. Griffin is now a National Clinical Scholars Fellow at UCSF with research interests in medical education, community-based healthcare delivery, and health equity.

Jackeline Vajta, MD, is a fellow in Academic Hospital Medicine. She completed her medicine residency at Saint Mary’s Hospital-Yale School of Medicine. She is passionate about research in medical education and cardiovascular medicine. This year, she received The Academy of Medical Educators Cooke Award for the Scholarship of Teaching and Learning.

Panelists
Atif Qasim, MD, MS, Associate Professor and Program Director, Cardiovascular Disease Fellowship
Madison Malone, MD, Chief Resident, Internal Medicine Residency
Sandrijn Van Schaik, MD, PhD, Professor and Vice Chair of Education, Department of Pediatrics
Mia Williams, MD, MS, Assistant Clinical Professor and Associate Program Director, UCPC Internal Medicine Residency
Carly Zapata, MD, MPH, Associate Professor and Program Director, Hospice and Palliative Medicine Fellowship

How to Attend

In Person:
N-217 (Nursing Building, enter through 521 Parnassus Avenue)
Lunch will be provided

On Zoom:
Join from a PC, Mac, iPad, iPhone or Android device:
https://ucsf.zoom.us/j/93868706312?pwd=ZWpzeHlNYmJzcUp3c1JxRWpyTGF2QT09
Webinar ID: 938 6870 6312
Passcode: 249803

By Phone (for higher quality, dial a number based on your current location):
US: +1 669 900 6833  or +1 346 248 7799  or +1 312 626 6799  or
+1 646 558 8656  or +1 253 215 8782  or +1 301 715 8592
International numbers available: https://ucsf.zoom.us/u/abBh6VatYU

The session will be recorded for later play. See all past recordings.

Add to Calendar 2024-06-06 19:00:00 2024-06-06 20:00:00 “You Don’t Want to Traumatize Someone”: Exploring Barriers to Giving and Receiving Feedback in the DOM “You Don’t Want to Traumatize Someone”: Exploring Barriers to Giving and Receiving Feedback in the DOM Session moderated by Bob Wachter Effective feedback is a cornerstone of medical education, but the culture around feedback seems to have changed in recent years. Clinicians and educators know that time constraints, workload pressures, and hierarchical structures can all impede constructive feedback and productive exchanges with trainees. In this Grand Rounds, medical education experts Brian Schwartz, Bridget O’Brien, Griffin Plattner, and Jackeline Vajta will explore the barriers to productive feedback within the DOM, followed by a panel discussion offering trainee and faculty perspectives on improving the culture of feedback at UCSF and beyond. Speakers Brian Schwartz, MD, professor of medicine, is an infectious disease specialist, with a focus on infections in immunocompromised patients. He serves as the Associate Chair for Education for the Department of Medicine. He previously served as the Program Director of UCSF’s Infectious Diseases Fellowship and Course Director for the Pathogens and Host Defense block in the School of Medicine. Brian was the inaugural Chair of the Medical Education Community of Practice for the Infectious Diseases Society of America and the Chair of the Microbiology/Immunology Item Writing Committee for the National Board of Medical Examiners. Bridget O’Brien, PhD, is a professor of medicine and an education scientist in the Office of Medical Education's Center for Faculty Educators. As co-director of the Teaching Scholars Program and the UCSF-University of Utrecht Health Professions Education doctoral program, she teaches and mentors faculty and learners interested in education research and scholarship. She also directs the Advanced Fellowship in Health Professions Education Evaluation and Research based at the SFVA. In 2015, she was selected as one of five national Macy Faculty Scholars supported by the Josiah Macy Jr. Foundation and in 2021, Bridget was selected as a KIPRIME Fellow at the Karolinska Instituet. Griffin Plattner, MD, received his bachelor’s degrees in business management and chemical engineering from the University of Florida. He then earned his medical degree at Washington University in St. Louis before completing a primary care medicine residency at Massachusetts General Hospital. Griffin is now a National Clinical Scholars Fellow at UCSF with research interests in medical education, community-based healthcare delivery, and health equity. Jackeline Vajta, MD, is a fellow in Academic Hospital Medicine. She completed her medicine residency at Saint Mary’s Hospital-Yale School of Medicine. She is passionate about research in medical education and cardiovascular medicine. This year, she received The Academy of Medical Educators Cooke Award for the Scholarship of Teaching and Learning. Panelists Atif Qasim, MD, MS, Associate Professor and Program Director, Cardiovascular Disease Fellowship Madison Malone, MD, Chief Resident, Internal Medicine Residency Sandrijn Van Schaik, MD, PhD, Professor and Vice Chair of Education, Department of Pediatrics Mia Williams, MD, MS, Assistant Clinical Professor and Associate Program Director, UCPC Internal Medicine Residency Carly Zapata, MD, MPH, Associate Professor and Program Director, Hospice and Palliative Medicine Fellowship How to Attend In Person: N-217 (Nursing Building, enter through 521 Parnassus Avenue) Lunch will be provided On Zoom: Join from a PC, Mac, iPad, iPhone or Android device: https://ucsf.zoom.us/j/93868706312?pwd=ZWpzeHlNYmJzcUp3c1JxRWpyTGF2QT09 Webinar ID: 938 6870 6312 Passcode: 249803 By Phone (for higher quality, dial a number based on your current location): US: +1 669 900 6833  or +1 346 248 7799  or +1 312 626 6799  or +1 646 558 8656  or +1 253 215 8782  or +1 301 715 8592 International numbers available: https://ucsf.zoom.us/u/abBh6VatYU The session will be recorded for later play. See all past recordings. Department of Medicine America/Los_Angeles public